Health and Safety Team Leader

We are currently looking for a Health and Safety Team Leader to join an award-winning service provider who are rapidly growing with a record year! It is an exciting time to join them as they strive to make consultancy different.

Whether you have got Consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients.

Are you a Health and Safety Professional seeking their next move?

• To lead a team to deliver a comprehensive consultancy service to the organisations health and safety clients.
• To drive performance, development and motivate a team of consultants. Achieving this through setting objectives, coaching, regular 1:1s, appraisals, updates, and team meetings etc.
• To ensure that knowledge levels and control mechanisms are maintained through the appropriate provision of management information, quality management, the monitoring of performance levels and the provision of development activities within an established culture of change.
• Support the Director of Health & Safety to manage team resources through effectively planning and allocating workloads; managing absence and staff turnover; recruitment and succession planning.
• Provide day to day support for colleagues who are involved in complex or high-profile cases in the areas of health and safety.
• Support the Director of Health & Safety to manage the team to deliver against targets in relation to client service, retention, referrals, and profitability.
• Lead on retention processes and assisting consultants in retaining their client portfolio.
• To develop links and relationships with internal stakeholders to enhance existing relationships and to maximise development opportunities.
• To contribute to the development of business improvement initiatives and to lead effective implementation of change to ensure business benefits are secured at the earliest opportunity.

Day-to-Day Responsibilities

• Provide support to the Director of Health & Safety.
• Provide coaching and where appropriate advice to consultants and advisors on legal, safety and health issues.
• Contribute to effective cross department and cross team communication with a particular emphasis on collaborating with the wider teams.
• Support the Director of Health & Safety to achieve all people related measures including absenteeism, staff turnover, headcount etc.
• Through observation, coaching, training, and feedback ensure that your team are providing clients with effective solutions across a range of health and safety services.
• Achieve KPI targets set by Senior Management.
• Provide Regular updates on your teams performance against set targets.
• Comprehensive knowledge of policies, procedures, risks, and legal requirements across a range of industry sectors allowing for the creation and drafting of bespoke policies and procedures, consultancy support and guidance relevant to these industries.
• You will lead your team and deliver health and safety advice to the highest possible standard to clients.
• Identify, understand and help clients by competently and effectively dealing with clients' changing needs ensuring advice and guidance is appropriate to current needs and circumstances.
• Where complaints are received and/or errors found, ensure that these are promptly resolved
• Manage service provision to clients in consideration of profit margins to ensure the business receive a profitable return on each client.
• Carry out regular quality checks and observations in order to monitor quality standards, implementing feedback, development and training.
• Utilise IT systems and reports to support proactive contact and to maintain a robust consultancy relationship record system.
• Interact regularly with colleagues inside the organisation across departments to create effective working relationships.

970516CCR

INDHIN