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We are seeking a motivated Workshop Technician to join our dynamic client in Hoddesdon, reporting to the Warehouse and PDI Manager. You will work as part of a small, hands-on team within the warehouse and workshop, assisting with the unboxing, dismantling, and preparation of machines for programming using hand tools. Full training will be provided, so a willingness to learn and a proactive attitude are essential. This role offers excellent opportunities for career progression, with the potential to develop into a Field Engineer position in the future.
Experience of working within a Pre Delivery Inspection/Technical Workshop role a big advantage, although would consider trainees with the right attitude and willingness to learn.
This is a full-time, onsite role in Hoddesdon, working Monday to Friday, 8:00am – 4:30pm, offering a salary of £24,000 – £26,000 (dependent on experience), along with excellent benefits including 24 days’ annual leave plus an extra day for your birthday, and access to a private healthcare package and YuLife benefits.
Job Purpose:
- Responsible for pre delivery inspection of devices going through the workshop
- Managing rollouts and inputting of network information and software onto devices
- To be trained on refurbishing / repairing / part stripping of 2nd hand devices
Key Responsibilities:
- Proactive and reactive set up of devices
- Managing rollout within the Pre Delivery Inspection process
- Assist with stock management in the warehouse
- Fully comply with company policies and Health & Safety Guidelines
- Respond to Warehouse and PDI Manager
Knowledge, Skills & Experience Required:
- Technician skills
- Proven technical knowledge preferred
- Competent on Excel and have previous experience of using service management systems an advantage
- Self-Motivated and able to work under pressure to meet deadlines and timescales
- Basic IT /networking experience beneficial
- Ability to communicate with all levels within the organisation, both face to face and over the phone
- Strong capability and experience of Service Delivery
- High level of interpersonal skills
Competency Levels Required:
Core Competencies
Problem Solving
Exceptional engineering capabilities
Decision Making
Managing workload
Proactive
Teamwork & Collaboration
Results focused
Functional Competencies
Willingness to Take Responsibility
Relationship Building
Engagement & Organisational Commitment
Ability to Work Under Pressure
Analytical Thinking
Internal Communications and Working Relationships:
Communicating with Warehouse and PDI Manager
Liaising with Logistics and Project Manager
