Project Manager / Planning & Delivery Executive
Company: A leading packaging and branding design agency.
Location: Holborn
Role: Innovation is Key part of our next level FMCG Retailer strategy, and as part of the planning and delivery team you will play a pivotal role in ensuring we deliver our innovation products and projects on time.
The P&D team is responsible for working with the technical and innovation teams, to ensure that our plan is accurate, managing end to end processes to land projects on time, enabling our 3rd party suppliers (e.g. Artwork, design agencies) to plan resource to deliver the plan on time and on budget.
- Be a custodian of product plan, ensuring process in followed in order to keep the plan as accurate. This includes running lock meetings and product plan strategies, issuing reports and minutes and escalating issues in a timely manner for resolution.
- Monitor ongoing projects and milestone progress, such as gate meetings, flagging where delays mean that the critical path must be updated in line with our batching ruleset.
- Support the planning and delivery manager with batching and plan management to balance workload across the year as much as possible, including planning peaks and risks.
- Support the internal product development and technical teams and agency partners regular and accurate visibility of upcoming work
- Be an expert in our processes, documenting them clearly and concisely, and helping to develop and run training sessions for your colleagues. You should know the process better than anyone else and be able to provide support and guidance to teams.
- Proactively monitor processes and identify pain points, using feedback and your own initiative to see opportunities to improve and proposing potential changes we could implement to make it better.
- Play a key supporting role in key meetings, such as Artwork Governance Forum and Design Forum by managing the attendees, sharing minutes and actions.
- Attend WIP meetings to monitor project progress and identify emerging themes in queries and/or delays in order to resolve them, escalating and unblocking any barriers.
- Provide central project management for large or cross-category projects (e.g redesigns, new initiatives) working closely with relevant internal teams and partner agencies to define sku lists, processes, risk management and critical plan.
- Support the product developers by designing and running projects through platforms such as Nectar 360 attest.
- Work with product plan data and co-ordinate company insights platform data, partner agencies and internal finance and internal customer insights teams to provide periodic seasonal and annual reporting, including managing sku lists, sharing project progress and pain points, highlighting new lines and communicating product performance data.
- Provide day to day support for our agency partners across design, product specs and packaging artwork, responding swiftly to help resolve queries and keep projects on track.
- Support the planning and delivery manager with day-to-day budget management through robust planning and processes.
Requirements:
- Packaging industry experience - ideally food packaging
- Knowledge of design, retail, brand and packaging
- Good understanding of artwork and processes is essential
- Expertise in end-to-end project delivery of a complex product development/innovation plan
- Strong and varied IT system knowledge skills, particularly excel and PowerPoint
- Good project management and planning skills
- Ability to deliver artwork, project and product performance, reporting against SLAs for Heads of Technical and Head of innovation
- Excellent attention to detail and result driven result
- Commercial awareness and data fluency
- Excellent communication and self-awareness
- Effective planning and prioritisation
- Growth appetite and continual improvement
- Planning and delivery of time within areas of work to deliver to budget
Apply:
Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Key words; account manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / launch delivery manager / account coordinator / project coordinator / FMCG / retail / planning executive / planning manager / delivery manager / planning and delivery manager