- Prior experience in desktop/technical support positions. (2+ years)
- Experience in documenting and knowledge sharing.Â
- Good customer interaction skills.
- Office 365Â
- Windows 10Â
- Knowledge of cloud technologies (Desirable)Â
- VMware (Desirable)Â
- Networking knowledge (Desirable)
Service Desk Analyst
Greenfield I T Recruitment
Posted 9 days ago, valid for 6 days
Holywell, Flintshire CH87DF, Wales
Full Time
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Sonic Summary
- The role of Service Desk Analyst is available in Flintshire, requiring onsite work with one day of remote work per week.
- The salary for this position ranges from £28k to £34k, along with additional benefits.
- Candidates should have a minimum of 2 years of experience in desktop or technical support roles.
- Key responsibilities include resolving end user technical requests and managing incidents to minimize business impact.
- Preferred skills include knowledge of Office 365, Windows 10, cloud technologies, VMware, and networking.