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Retail Installation Support

Britannia Windows
Posted 13 hours ago, valid for 10 days
Location

Honiton, Devon EX14, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Britannia Windows is seeking a Retail Installation Support team member in Honiton, Devon, offering a salary of £24,000 per annum.
  • The company has grown significantly over 40 years, becoming one of the UK's largest glazing companies with over 400 employees and a turnover exceeding £30 million.
  • Key responsibilities include handling customer calls, issuing approval drawings, managing complaints, and overseeing general administration tasks.
  • Candidates should possess good attention to detail, be computer literate with CRM experience, and have the ability to coordinate and schedule work effectively.
  • The role requires excellent communication skills and the ability to prioritize tasks, with no specific years of experience mentioned.

Retail Installation Support

Honiton, Devon

Salary: £24,000 pa

Britannia Windows is a family business in the supply of PVC windows, doors and conservatories, operating across the Southwest. From a small workshop 40 years ago to 400 team members and £30m+ turnover, Britannia has grown into one of the UK’s largest, most advanced glazing companies.

Due to growth, we are now looking for Retail Installation support to join our team.

Join our team of people champions!

Main responsibilities include:

  • To accept and respond to all telephone calls
  • Issue customer approval drawings
  • Complaints - To receive, inform and direct customers as appropriate
  • Monitor staged payments
  • Monitor Reviews
  • General Administration
  • Ensure efficient management of the maintenance to company vehicles as required
  • Authorising purchase invoices
  • Managing and collection of all outstanding debts in a timely manner

Knowledge, experience, and skills required

Essential

  • Good attention to detail
  • Computer literate with experience of CRM databases
  • Experience of co-ordinating & scheduling work
  • Excellent telephone manner & professional attitude
  • Ability to prioritise work & meet deadlines

This job description is written at a specific time and is subject to change in line with the demands of the business. Tasks, duties and responsibilities are detailed but not limited to what is described within this job description.

Interested in this Retail Installation Support role? Please apply with your updated CV.

 

 

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