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Job Title: Part-Time Customer Service Advisor
Location: HOOK
Contract Type: Permanent
Hours: 20-25 Hours per Week
Our client is seeking a dynamic and motivated Technical Sales Advisor to join their team! This part-time position offers a fantastic opportunity to engage with customers while providing invaluable technical and commercial support. If you have a passion for customer service and technical sales, we want to hear from you!
What You'll Do:
As a Customer Service Advisor, you will play a pivotal role in our client's sales operations. Your responsibilities will include:
Sales Support: Receive and process sales inquiries and quotations with precision and efficiency.
Customer Relations: Develop and maintain strong relationships with customers, ensuring loyalty and repeat business through exceptional service.
CRM Management: Maintain and update the CRM database, capturing important sales and technical data to support decision-making.
Collaboration: Work closely with the Sales Office Manager and Directors to suggest and implement procedures aimed at enhancing customer satisfaction and sales performance.
Product Knowledge: Develop a deep understanding of our products to deliver authoritative technical support to customers and internal teams.
Interdepartmental Support: Foster relationships with other departments, such as accounts and warehouse, to ensure seamless operations.
What We're Looking For:
To thrive in this role, you should possess:
Communication Skills: An excellent telephone manner and strong communication abilities to effectively connect with customers.
Initiative & organisation: A proactive approach with the ability to organise tasks effectively.
Technical Proficiency: Experience using Microsoft Office Suite, Sage, and ACT or similar databases.
Work Ethic: A conscientious approach to work, with attention to detail in all tasks.
Team Player: The capability to work collaboratively within a team to achieve common goals.
Why Join Us?
Flexible Hours: Enjoy a part-time schedule that allows for work-life balance.
Career Growth: Opportunities for professional development and skill enhancement.
Supportive Environment: Join a friendly team that values collaboration and innovation.
Impactful Work: Contribute to a vital industry and help customers achieve their goals with our products.
If you're enthusiastic about providing top-notch customer service and have the technical prowess to back it up, this is the perfect role for you! Don't miss out on this chance to make a difference in the utilities sector while advancing your career.
How to Apply:
Ready to take the next step? Send your CV and a cover letter detailing your relevant experience and why you would be a great fit for this position. We can't wait to meet you!
Join our client as a Customer Service Advisor and become part of a vibrant team dedicated to excellence. Apply today and start your journey towards a rewarding career!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
