Internal Sales Engineer

Are you an organised and customer-focused Internal Sales Engineer with experience supporting sales operations, processing orders, and managing customer relationships? This is a fantastic job opportunity to join a growing organisation based in Hook where you'll play a pivotal role as the interface between customers, account managers, and internal teams.

Key responsibilities of the Internal Sales Engineer job based in Hook:

• Process incoming sales orders, ensuring accuracy and completion within agreed timescales.
• Act as a key point of contact for customers, responding promptly to enquiries and resolving issues effectively.
• Build, manage, and develop customer relationships, identifying cross-selling and up-selling opportunities.
• Prepare and issue customer quotations, progressing opportunities through the CRM system.
• Raise sales invoices for completed and dispatched orders.
• Maintain and manage company filing systems and sales documentation.
• Maintain and develop the CRM database, ensuring customer data is accurate and up to date.
• Provide administrative and commercial support to external Account Managers.
• Liaise with internal departments to ensure smooth day-to-day operations.
• Support lead generation and qualification activities using databases, web searches, and LinkedIn.
• Carry out general office duties, telephony, call filtering, and ad-hoc tasks as required.

Skills and experience required of the Internal Sales Engineer job based in Hook:

• Minimum 3 years' experience in an internal sales or account management role.
• Experience using ERP systems, CRM platforms, and LinkedIn for sales activity.
• Strong Microsoft Office skills, particularly Excel, Outlook, and Microsoft Teams.
• Confident communicator, able to engage with customers to understand their needs and requirements.
• Strong team player with good interpersonal and communication skills.
• Ability to identify opportunities and successfully cross-sell products to existing customers.
• Experience managing, growing, and retaining customer accounts.
• Background working within a company that manufactures or distributes electronic components.

If this Internal Sales Engineer job based in Hook could be of interest, send your CV to (url removed) or call Ben on (phone number removed)