SonicJobs Logo
Login
Left arrow iconBack to search

Customer Support Administrator

Tulip Recruitment
Posted 8 days ago, valid for a month
Location

Hook, Hampshire RG291AJ, England

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client in Odiham is looking for a Customer Support Administrator to join their team in a full-time, permanent role.
  • The position requires strong multitasking abilities and excellent communication skills, with a salary of Ā£25,000 per year.
  • Candidates should be methodical, detail-oriented, and proficient in Microsoft Office, with a positive attitude and a willingness to learn.
  • This role involves managing day-to-day inquiries, processing purchase orders, and providing support to both customers and staff.
  • Initially office-based, the position may transition to hybrid working after one year of employment.

Customer Support Administrator

Our client based in Odiham is seeking a dedicated and enthusiastic Customer Support Administrator to join their team.This role requires someone who can thrive in a fast-paced environment, manage multiple responsibilities efficiently, and provide high-quality support to both customers and internal staff with professionalism and accuracy.

This is a full time, permanent opportunity working Monday to Friday, 37.5 hours per week. Fully office based initially with a view to become hybrid working after 1 year of employment.

Due to company location, you must have access to your own form of reliable transport

Customer Support Administrator key responsibilities:

  • Dealing with day-to-day enquiries concerning current contracts
  • Ensuring that the contract renewal system is maintained
  • Receiving and processing purchase orders
  • Assisting with mail-shots, and despatching information to customers
  • Providing consistent, accurate, and timely support to customers and members of staff, and ensuring all forms of communication are answered accurately and efficiently
  • Carry out general and routine office duties as required
  • Additionally, you may be required to provide admin support to other areas of the business

Customer Support Administrator skills and experience:

  • Strong multitasking abilities with a team-oriented mindset
  • Excellent written and verbal communication skills
  • Methodical, logical, and detail-oriented approach to tasks
  • Confident, professional, and well-organised nature
  • Positive attitude and a willingness to learn
  • Proficient in Microsoft Office (Word, Excel, Outlook) and electronic file handling
  • Knowledge of foreign languages is a plus but not essential

Some company benefits include:

  • 28 days annual leave rising to 33 days (inclusive of Bank/Public Holidays)
  • Contributory workplace pension scheme
  • Free Wi-Fi and on-site parking
  • Opportunity for hybrid working after 1 year of employment

If you do not hear from a Consultant within 1 week of your application then unfortunately, on this occasion, you have been unsuccessful

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Cookies
Privacy Policy
Read more in the Privacy Policy