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Are you tech-savvy, a natural problem solver, and great with people?
Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career.
Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to join their team. You'll be supporting users across two key sites, providing hands-on technical help in a friendly, fast-paced environment.
The Role
- Manage and prioritise IT support tickets, ensuring quick resolution.
- Handle change requests, from access updates to system configuration.
- Provide user-friendly support and troubleshooting for software and applications.
- Diagnose and fix software faults across the business.
- Deliver hands-on hardware support (setup, maintenance, replacement of laptops, desktops, phones, etc.).
- Carry out system administration (onboarding, leavers, role changes).
- Support users across two sites via phone, email, and face-to-face.
About You
- Strong IT knowledge and troubleshooting skills - gained through study or practical experience.
- Confident communicator, able to explain technical issues clearly to non-technical users.
- Good knowledge of Microsoft Office/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided).
- Proactive, friendly, and eager to learn.
- Full UK driving licence preferred (travel between sites required).
The Package
- 35,000 - 40,000 DOE
- 25 days holiday + bank holidays
- Monday to Friday, 8:00am - 5:00pm
- Onsite parking
- Additional benefits
This is a fantastic opportunity for someone who loves technology and enjoys helping people. If that sounds like you, apply today
