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Administrative assistant
Operations Coordinator

Operations Coordinator

Pertemps Crawley Perms 304

Posted a day ago, valid for 3 hours

Horsham, West Sussex RH13 0NE, England

£27,300 - £6 per month

Full Time

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Sonic Summary

Our client, a fire protection service in Horsham, is seeking an Operations Coordinator with strong administrative experience and excellent customer service skills.
The role involves scheduling jobs, preparing job sheets, and maintaining client communication, ensuring smooth operations in a fast-paced environment.
Candidates should be organized, proactive, and capable of building strong client relationships, with scheduling experience considered a plus but not essential.
The position offers a salary of £26,000 per annum, increasing to £27,300 after six months, along with 20 days holiday plus bank holidays.
Applicants should have at least one year of relevant administrative experience and will enjoy benefits such as an annual performance bonus and a comprehensive Employee Assistance Programme.

Are you an organised, proactive, and customer-focused administrator looking for your next exciting role? Our client, a well-established and respected fire protection service based in Horsham, is expanding - and they're looking for a Operations Coordinator to join their friendly and dynamic team.If you thrive in a fast-paced environment and enjoy being the go-to person who keeps everything running smoothly, this could be the perfect opportunity for you!Key Responsibilities

Handling inbound calls and efficiently scheduling repair and installation jobs
Preparing accurate job sheets and timesheets for engineers
Updating clients on job progress and ensuring excellent communication throughout
Maintaining up-to-date client contract information in the CRM system
Raising purchase orders for subcontractors and managing related admin
Working closely with the scheduling team to ensure operations run like clockwork
Tracking job progress and meeting deadlines with confidence

What We're Looking For:

Strong administrative experience and attention to detail
Excellent customer service skills - you'll be the key point of contact for clients
A friendly and professional communicator who can build strong client relationships
Scheduling experience is a plus but not essential - full training is provided

The Package:

£26,000pa, increasing to £27,300 after 6 months
Monday to Friday, 8.30am - 5pm
20 days holiday + bank holidays, rising to 25 with service - plus your birthday off!
Annual performance bonus
Access to a comprehensive Employee Assistance Programme

If you're an experienced administrator who enjoys delivering outstanding customer service and wants to be part of a growing and supportive company, apply today - we'd love to hear from you!

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