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If you thrive in a fast-paced environment and enjoy being the go-to person who keeps everything running smoothly, this could be the perfect opportunity for you!
Key Responsibilities
- Handling inbound calls and efficiently scheduling repair and installation jobs
- Preparing accurate job sheets and timesheets for engineers
- Updating clients on job progress and ensuring excellent communication throughout
- Maintaining up-to-date client contract information in the CRM system
- Raising purchase orders for subcontractors and managing related admin
- Working closely with the scheduling team to ensure operations run like clockwork
- Tracking job progress and meeting deadlines with confidence
What We're Looking For:
- Strong administrative experience and attention to detail
- Excellent customer service skills - you'll be the key point of contact for clients
- A friendly and professional communicator who can build strong client relationships
- Scheduling experience is a plus but not essential - full training is provided
The Package:
- 26,000pa, increasing to 27,300 after 6 months
- Monday to Friday, 8.30am - 5pm
- 20 days holiday + bank holidays, rising to 25 with service - plus your birthday off!
- Annual performance bonus
- Access to a comprehensive Employee Assistance Programme
If you're an experienced administrator who enjoys delivering outstanding customer service and wants to be part of a growing and supportive company, apply today - we'd love to hear from you!
