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Client Relations Executive

Pertemps Crawley Perms 304
Posted 12 days ago, valid for 6 days
Location

Horsham, West Sussex RH13 0NE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Our client in Horsham is seeking a Client Relations Executive with a strong passion for customer service.
  • The role involves handling customer inquiries, making outbound calls, ensuring timely job dispatch, and managing payments.
  • Candidates should possess strong customer service skills, a full driving license, and ideally some previous experience in a similar role.
  • The position offers a salary range of £26,000 to £28,000 per annum plus commission, with a 6-month probation period and comprehensive training.
  • This is a great opportunity for individuals eager to develop their careers in a supportive and dynamic environment.
Are you a confident & proactive individual with a passion for delivering exceptional customer service?Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.*Full driving license is required*The Role
  • Handle customer enquiries via phone & email, assisting on products & services
  • Make outbound calls to clients & prospects to promote services & nurture relationships
  • Ensure engineers are assigned to the correct jobs & dispatched on time
  • Process payments & manage collections within agreed timescales
  • Liaise with the warehouse team to ensure parts & kits are available for jobs
  • Reconnect with lapsed client & identify opportunities to upsell additional services
  • Support the Business Development Manager by following up on leads & booking appointments for service sign-ups
The Candidate
  • Strong customer service skills & confident personality
  • Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
  • Previous experience of working in a similar role is advantageous
  • Full driving license is required
The Package
  • Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
  • Salary of £26,000 - £28,000pa + commission
  • 6-month probation with comprehensive training provided
  • 20 days holiday + BH + Christmas shutdown!
  • Company social events & activities throughout the year
This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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