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Integrated Front Door Support Officer

Service Care Solutions
Posted a day ago, valid for 21 days
Location

Horsham, West Sussex RH12 1XL, England

Salary

£19 per hour

Contract type

Full Time

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Sonic Summary

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  • The Integrated Front Door Support Officer position is available for an initial duration of 3 months, requiring 37 hours of work per week.
  • The role offers a pay rate of £19 per hour through umbrella, or £14 per hour on a PAYE basis, with some opportunity to work from home once established.
  • Candidates must have experience providing advice and guidance, working under pressure, and understanding interventions for children and families.
  • A minimum of GCSE English and Maths (Grades 9-4 or A-C) or equivalent qualification is required for this role.
  • This position will involve regular contact with individuals in distressing situations and requires the ability to analyze and interpret information effectively.
Integrated Front Door Support Officer

Duration: Initially 3 months
Hours: 37 hours per week
Rate: 19 umbrella an hour (14 PAYE an hour)
Location: Horsham (some opportunity to work from home when established)

West Sussex County Council are looking for a Support Officer to join their Integrated Front Door Team, working as part of a multi-disciplinary team including police, health, education and social workers.

Responsibilities:
  • Regular contact with people who access or need the service who may present challenging behaviours, and/or subject matter which may be distressing
  • Undertake an initial review of all contact made to the local authority for a request for service for a child or young people and to make an initial recommendation utilising the West Sussex Levels of Need
  • Manage an inbox with support from an Advanced Social Worker
  • Triage incoming requests for support to ensure they are progressed to the most appropriate service
  • Maintain accurate records and reports of all work undertaken

Requirements:
  • Ability to analyse and interpret information in order to complete an initial assessment of the level of need identified
  • Ability to work within a multi-agency setting through gathering and identifying information
  • GCSE English and Maths (Grades 9-4, or A-C) or equivalent qualification
  • Experience of providing advice and guidance to others
  • Experience of working under pressure
  • Experience and understanding of identifying a range of interventions in working with children and their families

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.