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This is a great opportunity to join a high-performing, fast-paced business that genuinely lives by its "work hard, play hard" culture. You'll be part of a supportive team with a strong family ethos, where career progression and personal development are actively encouraged.
In this Credit Control role, you'll manage the full collections process-chasing outstanding debt via phone, email, and SMS, resolving queries, and arranging payment plans when needed. You'll handle payment processing, allocate payments, and apply service restrictions on overdue accounts. There's also an opportunity to upsell existing products to customers.
Hours of work are Monday to Friday 8.30am - 5.30pm (with 1 late a week until 6.30pm),
You will be required to work 2 Saturdays and they are on a rota basis between the hours of 9:00am - 1:00pm
What we're looking for:
Minimum of 3 years' experience in a Credit Control or Collections Advisor role
Confident communicator with a calm, clear, and empathetic telephone manner
Comfortable managing a high volume of inbound and outbound calls
Able to listen, understand, and explain solutions clearly
Strong organisational skills and attention to detail
Experience with CRM systems and general IT literacy
Assertive, resilient, and able to work under pressure
Team player who can also work independently
Results-driven with the determination to meet personal and team targets
If you're someone who enjoys working at pace, values being part of a close-knit team, and is looking for a company
that rewards performance and ambition, this could be the perfect next step.
ACS are recruiting for a Credit Controller. If you feel that you have the skills and experience required in this advertisement to be a Credit Controller submit your CV including an outline of your experience as a Credit Controller. It is always a good idea to include a covering letter outlining your experience as a Credit Controller with your application as this will enhance your chances of selection and improve your prospects of landing the Credit Controller role you desire.
