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Horsham | £44.4k - £55.5k per annum (dependent on skills and qualifications)
Full-time | Office based
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more
REQ5093
We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…
- Ensuring effective and safe management of reinstatement contractors
- Reporting on compliance to legislation and code of practice
- Maintain excellent levels of customer scores and standards of service
- Attention to detail with responsibility for approving contractor payment applications
- Carry out quality audits to ensure high levels of safety at all times
- Maintain and develop relationships with local councils
- Drive improvement in reinstatement costs and quality with contractors.
What you’ll need
- The job holder should have a NRSWA (New Road and Street Works Act) certification.
- Full technical knowledge of the reinstatement process and code of practice
- Good team leadership, the ability to communicate at all levels
- Excellent customer service skills and work as part of a team
- A full, clean driving licence and excellent IT skills
- Performance management knowledge and ability to travel across the southern region is essential
Not sure you meet every requirement?
Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.
If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.
Why SGN?
SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
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