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Customer Service Agent (Breakdowns and Installs)

Ernest Gordon Recruitment Limited
Posted 6 days ago, valid for 18 hours
Location

Houghton le Spring, Tyne and Wear DH5 8GB, England

Salary

£26,500 per year

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Agent focusing on breakdowns and installations in Houghton Le Spring, Durham, with a salary of £26,500 plus training and progression opportunities.
  • The role involves liaising with admin and sales teams, managing customer inquiries, and coordinating repairs and installations.
  • Candidates should possess good communication skills and be located within a 40-minute commute of Houghton Le Spring.
  • The company offers extensive training and pathways for advancement, emphasizing its commitment to both employees and social responsibility.
  • Experience requirements are not specified, but a strong interest in customer service and eco-solutions is essential.

Customer Service Agent (Breakdowns and Installs)

Houghton Le Spring - Durham

26,500 + Training + Progression + Company Benefits

Are you looking to work in a dynamic team that is helping thousands of local people upgrade their homes utilising funding from government schemes and help them save thousands of pounds each year?

Do you want an opportunity to work in a business that offers a best in class training suite, unlimited progression all the way to management and training on a daily basis from industry experts?

On offer is the opportunity for somebody to join a well-established and thriving business in the north east, that genuinely cares about its staff and social responsibilities.

This company has gone from strength to strength in the last decade and is now leading the way with eco-systems, that are greatly reducing the environmental impact and simultaneously greatly reducing the cost of living for all.

This business has had a huge impact in the North East and West of the UK, by providing eco solutions to residential areas for free.

THE ROLE:

- Liaise with admin and sales team to process the related paperwork
- Work with the pre-install and post-install teams to make sure all procedures have been followed
- Deal with inbound calls for current customers
- Arrange call-outs and repairs

THE PERSON:
- Good communication skills
- Be based within a 40 minute commute of Houghton Le Spring

Reference Number: BBBH20341

Keywords: Customer Service, Eco, Technologies, Progression, Training, Engineering, Carbon, Neutral, Net Zero, Government Programs,

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.