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Temp - Perm
41,491
Mon - Friday - 9.30am - 6.00pm
About the Job
To provide a high quality, customer and quality focused service, delivering a range of Plumbing and multi trade works within our residential services department in and around the London Borough of Hounslow.
Key Responsibilities and Duties:
- To carry out a range of plumbing and multi trade works including but not limited to all wet trades including plastering, carpentry, decorating both externally and internally and tiling, using schedule of rates.
- To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.
- To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.
- Working to maintain the current achievement of 100% customer satisfaction.
- To perform all the duties associated with a fully qualified Multi Trade Engineer
- To always understand and comply with all Health and safety regulations and company policies
- To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service.
- To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.
- To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.
Experience and Qualifications Required:
- Apprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience.
- Full, clean driving licence
- Previous experience as a Multi skilled Plumber
- Previous experience of working in a Social Housing environment is desirable.
- Good level of numeracy, literacy, written, oral and communication skills
- Previous experience of an out of hours emergency make safe service
