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Customer Service & Sales Agent

CCA Recruitment Group
Posted 2 days ago, valid for 10 days
Location

Hull, East Riding of Yorkshire HU12 8TX, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service & Sales role offers a salary of £22,865 plus a bonus of £3,000.
  • This position requires candidates to have prior sales and customer service experience in a contact center environment.
  • The job entails taking inbound calls, assisting customers with inquiries, and upselling products.
  • The working schedule is a 35-hour week over four fixed days, from Sunday to Wednesday, with fully remote work options.
  • Additional benefits include free life assurance, a pension scheme, and 33 days of annual leave.

Customer Service & Sales- 4 day working week!!Salary £22,865 + Bonus £3,000

35 hour week - 4 days per week, fixed shifts Sunday - WednesdayFully Remote Working

Contract: Permanent

Hours: 35 hours per week (Over 4 days Sun - Wed)Shifts: Fixed shifts Sun - Wed, 8am start (2 x 8.5-hour shifts & 2 9-hour shifts)

Here at CCA Recruitment we are teaming up with our client who is the largest provider in aftercare for domestic appliances.

We are looking for a Customer Sales Advisor who has sales and customer service experience to join their team, taking inbound calls from their customer base who will be calling with general enquiries, to update details or to book in a repair for their products.

What does the role entail:

  • Acting as the first point of contact for customers who need help.
  • Assisting customers calling regarding faulty goods.
  • Using your wit, charm and best sales patter to upsell our products.
  • Building rapport with our customers and getting to know their needs.
  • Helping each customer find the protection package for them.

Our client will provide you with training, you just need to provide your customer service experience and sales knowledge and I’m sure you will be a great match.

If this is the role for you please apply today!

Please make note, have no pre-booked holidays will be authorised for the first 6 weeks from the start date.This is an inbound customer service and sales role where you will be dealing with the customer’s request and then upselling products. We do ask that you only apply if you have Sales experience and Customer Service experience in a contact centre where you have upsold to customers.If this is the role for you and your criteria matches please apply today!

What you will receive as a Customer Service & Sales Advisor:

  • Free life assurance & Pension Scheme
  • Fully Remote working with Equipment Provided
  • No Weekend Work
  • 33 days annual leave including BH (with the option to purchase more).
  • Career coaching and development.
  • Regular incentives with prized and monthly commission!
  • Health cash plan towards healthcare.

DisclaimerCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.