Account Manager

Account Manager - Packaging

Location: Hull (Hybrid)

Salary: DOE

Company: A leading packaging and branding design agency.

Role: The role would include liaising with the client daily, booking all work into the studio (production, not design), managing forecasts, commercials, presentations for business reviews, liaising with other areas such as 3D services and creative illustrations etc. 

• Ensuring a first-class service is consistently provided with professionalism and enthusiasm.
• To show responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to the client.
• Responsible for gathering, managing and coordinating new and updated graphics & packaging projects for the client’s brand portfolio.
• Manage and maintain project and job status trackers.
• Communicate key milestones and critical path timelines where applicable to all key stakeholders.
• Escalate as appropriate any risks to critical path timelines.
• Collate ‘accurate’ briefs and submit them to production departments.
• To advise on print and technical feasibility on all assigned projects.
• Co-ordinates press attendance where applicable.
• To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.
• To be responsible for obtaining approval of jobs from each relevant client department before release of fully approved files.
• To build, maintain and develop effective & positive working relationships across the client, and print supply chain becoming a trusted advisor and enabling first class service.

Requirements:

• Packaging industry experience
• The work is 90% Cartons, so a candidate with a carton background would be a bonus, but not necessary
• Proven account / project management within an agency / design or packaging manufacturers
• Technical knowledge or printing processes – print and packaging
• Strong knowledge of FMCG print processes and packaging 
• Good understanding of artwork processes
• Team collaboration skills
• Ability to coach / mentor account execs
• Enjoys fast paced working environment
• Excellent organizational and time management skills
• Excellent communication skills – both verbal and written
• Remains calm under pressure.

Apply:

Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.

Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / / creative / CSR / customer service representative / account co-ordinator / account coordinator / cartons /