Job Title: Receptionist - Automotive Dealership
Location: Hull
Contract Type: Temporary - Ongoing
Working Hours: Monday to Friday, 8:00am - 5:00pm
Weekend work required on a rota basis
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Job Overview:
We are seeking a professional, organised, and customer-focused Receptionist to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital front-of-house role, handling incoming calls and liaising directly with customers to relay accurate information to the workshop team. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.
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Key Responsibilities:
- Greet customers in a professional and friendly manner, in person and over the phone
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- Handle a high volume of incoming calls, directing them to the relevant departments or individuals
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- Take detailed messages and customer requests, accurately communicating them to the workshop and service teams
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- Provide general administrative support to the dealership as required
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- Maintain a clean and welcoming reception area
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- Manage appointment bookings or service queries when necessary
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- Ensure all customer interactions reflect the company's high standard of customer service
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- Support weekend cover on a rota basis
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Key Requirements:
- Previous experience in a customer-facing reception or call-handling role
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- Strong telephone manner and excellent verbal communication skills
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- Ability to relay detailed information clearly and accurately
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- High attention to detail and strong organisational skills
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- Professional, presentable, and reliable
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- Experience in an automotive or dealership environment is desirable but not essential
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- Comfortable working within a team and under minimal supervision
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AUTOBUS
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