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Call centre supervisor
Customer Service Administrator

Customer Service Administrator

Purely Recruitment Solutions

Posted 10 days ago, valid for 3 days

Hungerford, Berkshire RG17, England

£24,000 - £28,800 per year

Part Time

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Sonic Summary

The role of Customer Service Administrator is a temp-to-perm position based in Hungerford, requiring previous experience in a commercial customer service or administration environment.
The job involves daily communication with clients via phone and email, addressing consumer queries, managing couriers, and general administration tasks.
Candidates should possess excellent interpersonal skills, the ability to multitask, and strong IT proficiency, with a focus on detail and flexibility in working both independently and as part of a team.
The position offers a competitive salary and requires a commitment to a 40-hour work week, with working hours from 9:00 AM to 5:30 PM, Monday to Friday.
Own transport is essential for this role, as the client is located outside of Swindon.

CustomerServiceAdministrator

TemptoPerm

Hungerford

Workinginabusy,vibrantbutfriendlyoffice,youwouldprovidesupporttoateamofaccountmanagerslookingaftermultipleclientaccountsacrossvariousindustrysectors.

TheRole:

Daytodayactivitiesincludephoneandemailcommunicationwithclients.
Answerendconsumerqueriesi.e.issuerefunds
Dealwithcouriers
GeneralAdministration.
Compilingreports.
Quotingcustomersforad-hocservicesorrequests.
LiaisingwithsuppliersandAccountManagers

SkillsandExperience:

Greatinterpersonalskills
Theabilitytomulti-task
ExcellentITskillsandtheabilitytopickupnewsoftwarepackagesisessential.
Experienceofworkinginabusyofficeenvironment.
Goodcustomerserviceskillsandattentiontodetailrequired.
Flexibility,workingaloneoraspartofateam.
Previousandprovenexperienceinacommercialcustomerservice/administrationenvironment

Benefits:

Competitivesalary
ParkingOnSite
40Hourweek
Workinghours9:00to5:30,Mon-Fri

OurclientisbasedoutsideofSwindonandyourowntransportwouldbeessentialforthisrole

ByapplyingforthisroleyougivepermissionforPurelyRecruitmenttosubmityourpersonalinformationcontainedwithinyourCVoranyotherrelevantinformationprovidedinorderfortheprospectiveemployertoreviewyourapplicationforthespecificroleappliedfor.Purelyrecruitmentwillnotsubmitoruseyourpersonalinformationforanyotherpurposesotherthanforsearchingforalternativeemployment.

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