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Reviews Team Leader
Temporary on going contract
Based in Ilford
25.32per hour
- To lead and manage a team of specialist review officers to ensure that reviews are carried out within statutory timescales and to a high standard, providing casework supervision on complex cases and dressing any performance issues within the team.
- To act as a role model, mentor and standard bearer for the Housing Solutions Team, leading Housing Solutions Officers by example, setting standards for individuals and teams, motivating and leading team members and actively driving customer service standards, corporate values and service objectives.
- To hold a small caseload of review and complete high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996; , reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessment's and housing offers through choice based lettings
- To reduce the need for provision of temporary accommodation and resulting expenditure by ensuring effective and timely reviews but also offering good quality options, prevention and relief advice as part of reviews casework
- To take responsibility for the recording of high quality, key data on all types of reviews which support the submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions is available. Also ensuring information on homelessness and allocations as it relates to reviews is available for analysis locally to support the management of demand and response to trends
- To ensure quality assured performance data is available on a monthly basis or as required.
- This is a specialist role that will be at the forefront of the new reviews functions following the introduction of the Homelessness Act 2017
