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Housing Options Officer

Ackerman Pierce Ltd
Posted 2 days ago, valid for 20 days
Location

Ilford, Greater London IG4 5AE, England

Salary

£28 per hour

Contract type

Part Time

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Sonic Summary

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  • The London Borough is seeking an enthusiastic individual to provide high-quality housing services to residents.
  • Candidates must have a minimum of two years of experience in homelessness assessments and related legislation.
  • Key responsibilities include interviewing homeless individuals, preventing homelessness, and managing a caseload effectively.
  • Effective communication skills are essential for collaborating with customers, landlords, and partner organizations.
  • The position offers a competitive salary of £30,000 to £35,000 per year, depending on experience.
Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role.

Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following:
  • Housing Act 1996
  • Homelessness Reduction Act 2017
  • Homelessness Code of Guidance
  • Safeguarding and risk management
  • Equality Act 2010: Public sector equality duty
  • Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include:
  • Interviewing and assessing homeless people
  • Preventing homelessness by promoting housing options and providing effective advice
  • Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
  • Participating in a duty rota system with other Housing Options Officers
  • Effectively managing a caseload, within the constraints of the HRA
  • Utilising and updating the HOPE/Orchard housing management systems.
If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).

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