Estate Manager

Our client, an award winning Block Management company, is looking to hire for an experienced Estate Manager to join the team on a brand new residential scheme in East London. You will be taking lead on the mobilisation of a state-of-the-art residential scheme, providing high levels of service to residents and stakeholders.

Salary: £55,000 per annum

Hours: Monday to Friday, 9am to 5.30pm

Role and Responsibilities:

• Support the final stages of mobilisation, helping to ensure the development is ready for its first residents.
• Manage and support the on-site team.
• Oversee planned and reactive maintenance, including contractor relationships.
• Ensure communal areas are presented to the highest standard.
• Deliver excellent customer service to residents and visitors alike.

• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Handle refuse management, ensuring cleanliness and accessibility of bin stores.
• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
• Manage staff rotas, holidays, and appraisals to maximise team efficiency.
• Enforce policies and procedures, ensuring consistency and compliance.

• Proven experience managing prestigious residential development or similar in the London region.
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable).
• A strong understanding of Health & Safety with particular experience with the Building Safety Act 2022, CDM regulations 2015, Minimum qualification IOSH Managing Safely and a desire to work toward Nebosh General Certificate preferable.
• A strong understanding of facilities management and a desire to work toward gaining a level 4 Certification within the IWFM within the first year.

• Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).

• Experience in mobilising a brand new site is preferred but not essential.
• Eligibility to work in the UK.
• A good standard of education (essential).
• Full, clean driving licence (preferred but not essential).