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South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
209.68 per day umbrella
Responsibilities
- Leading on Temporary Accommodation complaints and members enquiries
- Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
- Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
- Providing excellent customer service to our residents
Requirements
- Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
- Experienced in dealing with complaints relating to Temporary Accommodation
- Ability to work as a first point of contact for service users
- Excellent attention to detail
- Experience working in a housing association or council is ESSENTIAL
If you are interested in this position AND meet the requirements, APPLY NOW!
