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Digital Business Analyst
Ipswich, hybrid
£45,000 - £50,000
This is a Digital Business Analyst role within a growing business, working as part of a dedicated Client Digital Solutions Squad. The team’s focus is on designing and delivering innovative, client-facing digital products that improve client experience and help achieve strategic business goals.
You’ll work closely with stakeholders, clients, third-party vendors, and technical teams to identify opportunities, gather requirements, and shape solutions that are designed around client needs and deliver measurable value.
Key responsibilities include:
- Leading discovery sessions and workshops to gather and define digital product requirements
- Championing user experience and client-focused design, particularly within client portals
- Translating business needs into clear user stories and acceptance criteria
- Facilitating collaboration between business teams, technical teams, and external providers
- Supporting all stages of the agile product delivery lifecycle, ensuring alignment between business and technical objectives
About you:
- Proven experience as a Business Analyst or Product Owner in a digital or client-facing environment
- Confident in engaging with clients and facilitating workshops
- Strong communication and stakeholder management skills
- Comfortable working in agile teams and contributing to product delivery cycles
- Interested in digital innovation, user experience, and continuous improvement
