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Employment Specialists Ltd is delighted to be recruiting for a Personal Lines Account Handler to join an established insurance business in Ipswich. This is a newly created position focused on providing exceptional service while developing new business opportunities.
Key Responsibilities as Personal Lines Account Handler
- Handle a diverse range of new business enquiries across multiple channels (telephone, email, post)
- Conduct comprehensive fact-finding to understand customer needs and provide tailored insurance solutions
- Develop existing client relationships to maximise growth through conversions, cross-selling and up-selling
- Contribute to divisional business plans and budget targets
- Work within company systems and procedures to maintain high service standards
- Review policy documents for accuracy and coverage
- Maintain detailed client records with information from insurers and customers
- Represent the division professionally to Clients, Insurers and other stakeholders
- Support colleagues across the division as required
About You
- Highly organised with excellent time management skills
- Self-motivated with a proactive approach to work
- Capable of effectively managing multiple priorities
- Strong interpersonal and communication abilities
- Technical knowledge in Personal Lines insurance (Motor, Home) would be advantageous
- Commitment to professional development and willingness to work towards Cert CII qualification
You'll be joining a busy, successful team where your contribution will be valued. The ideal candidate will be highly motivated, efficient, and ready to develop their insurance career in a supportive environment.
What's On Offer
- Competitive salary
- Company bonus scheme
- Comprehensive benefits package (details available upon request)
- Professional development support
- Stable office-based position in Ipswich
