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I am working with a leading reputable business, in Ipswich, are are seeking a new Freight Forwarder.
They handle a wide range of international shipments, supporting industries in retail, manufacturing, automotive, and beyond
This is an exciting opportunity for someone with strong organisational skills and a passion for logistics to contribute to the success of a growing global company.
Location - Fully office based, Ipswich
Salary- 31,000-39,000 Per annum DOE
Key Responsibilities
- Manage and arrange the end-to-end movement of road freight.
- Prepare, check, and issue shipping documentation including bills of lading, customs entries, certificates of origin, and delivery notes.
- Negotiate rates and services with third-party providers to achieve the best possible solutions for clients.
- Track and monitor shipments, providing timely updates to clients and proactively addressing any issues or delays.
- Work closely with overseas offices and agents to coordinate collections, deliveries, and customs clearances.
- Prepare accurate quotations and costings for clients while ensuring profitability for the company.
- Maintain compliance with all relevant customs, import/export regulations, and trade legislation.
- Build and maintain strong, long-term relationships with customers by offering professional, proactive, and reliable service.
- Update and manage internal systems to ensure shipment records and financial information are accurate and up to date.
- Contribute ideas for process improvements and support the wider team in delivering operational excellence.
About you
- Previous experience in freight forwarding or international logistics is preferred.
- Strong understanding of customs procedures, international shipping terms (Incoterms), and freight documentation.
- Excellent communication, negotiation, and customer service skills.
- Ability to manage multiple tasks, prioritise effectively, and work to tight deadlines.
- Strong customer and supplier relationships.
- A problem-solving mindset with attention to detail and accuracy.
- Team player with the ability to also work independently when required.
- Willingness to adapt in a fast-paced, evolving logistics environment.
