Freight Forwarder

I am working with a leading reputable business, in Ipswich, are are seeking a new Freight Forwarder.

They handle a wide range of international shipments, supporting industries in retail, manufacturing, automotive, and beyond

This is an exciting opportunity for someone with strong organisational skills and a passion for logistics to contribute to the success of a growing global company.

Location - Fully office based, Ipswich

Salary- 31,000-39,000 Per annum DOE

Key Responsibilities

• Manage and arrange the end-to-end movement of road freight.
• Prepare, check, and issue shipping documentation including bills of lading, customs entries, certificates of origin, and delivery notes.
• Negotiate rates and services with third-party providers to achieve the best possible solutions for clients.
• Track and monitor shipments, providing timely updates to clients and proactively addressing any issues or delays.
• Work closely with overseas offices and agents to coordinate collections, deliveries, and customs clearances.
• Prepare accurate quotations and costings for clients while ensuring profitability for the company.
• Maintain compliance with all relevant customs, import/export regulations, and trade legislation.
• Build and maintain strong, long-term relationships with customers by offering professional, proactive, and reliable service.
• Update and manage internal systems to ensure shipment records and financial information are accurate and up to date.
• Contribute ideas for process improvements and support the wider team in delivering operational excellence.

About you

• Previous experience in freight forwarding or international logistics is preferred.
• Strong understanding of customs procedures, international shipping terms (Incoterms), and freight documentation.
• Excellent communication, negotiation, and customer service skills.
• Ability to manage multiple tasks, prioritise effectively, and work to tight deadlines.
• Strong customer and supplier relationships.
• A problem-solving mindset with attention to detail and accuracy.
• Team player with the ability to also work independently when required.
• Willingness to adapt in a fast-paced, evolving logistics environment.