Administrative Support Officer

Administrative Support Officer

Pay: 14.40 per hour, 37 hours per week, Mon-Fri

Location: Ipswich, IP1, minimum of 2 days in the office

Length: 6 months

Opus People Solutions are recruiting on behalf of Babergh and Mid Suffolk District Councils for an experienced Administrative Support Officer to join their Tenancy Services. In this vital role, you will provide comprehensive administrative and technical support, helping to ensure smooth delivery service and high levels of customer satisfaction.

As Administrative Support Officer your typical duties would be:

• Responding to and redirecting customer enquiries, booking appointments, and producing written communications.
• Administering tenancy changes and maintaining accurate tenant records.
• Supporting financial processes including direct debits, refunds, and invoice management.
• Collaborating with internal and external stakeholders on projects and casework.
• Promoting tenant engagement and supporting equality and diversity initiatives.
• Ensuring compliance with GDPR, health and safety, and council policies.

We are looking for an experienced Administrative Support Officer who have demonstrable experience of carrying out a range of administrative tasks, experience in financial administration and interpreting financial data. Ability to manage multiple tasks with accuracy and attention to detail, collaborate well with others and be flexible in your approach to meet the demands of the post and team, high level of IT literacy including Word, Outlook and Excel.

We are seeking candidates available for an immediate start. Interviews will be conducted either in person or via MS Teams, depending on the candidate's preference and circumstances.

Please apply now!