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What's on offer:
- Flexible hybrid working
- 35 hours per week, Monday-Friday
- Immediate start for an 8-week assignment
Key Responsibilities of Repairs Call Handler:
- Take incoming calls from tenants/customers reporting repairs
- Log repair requests accurately on the system
- Book appointments and schedule works with contractors
- Provide clear, timely updates to customers
- Escalate emergency repairs appropriately
Ideal Candidate for Repairs Call Handler Will Have:
- Experience in a repairs or customer service environment
- Knowledge of housing systems (e.g. Orchard, Northgate)
- Excellent communication and organisational skills
- Availability to start immediately and complete the full 8-week term
Think you're the right fit for this Repairs Call Handler role? Apply with your CV today or send it to Lily at (url removed) for a confidential chat.
