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Customer Service Administrator

MTrec Recruitment
Posted 14 days ago, valid for 3 days
Location

Jarrow, Tyne and Wear NE32 3RD

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • The company is seeking a Customer Service Administrator for a temporary to permanent role in Jarrow, offering a salary of £20,000 to £25,000 per year.
  • Candidates should have at least 1 year of relevant experience in customer service or administration.
  • The role involves managing customer calls, processing orders, and liaising with suppliers and carriers.
  • Applicants must possess strong communication skills, attention to detail, and proficiency in Microsoft Office, with Sage 50 experience being advantageous.
  • A friendly working environment and a superb company culture are highlighted as key benefits of the position.

Rewards and Benefits on Offer;

  • Temporary to permanent role
  • Superb company culture
  • Immediate start
  • Varied and interesting role
  • Friendly working team environment

MTrec’s New Opportunity

Our client is an established and successful company based in Jarrow. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You’ll be Doing;

  • Providing excellent customer service when dealing with customer calls, requests, and queries
  • Managing order confirmation processes with customer
  • Liaising with carriers to arrange timely collection of goods
  • Generating all necessary paperwork
  • Maintaining a transport log for arranged shipments
  • Receive, review and evaluate requisitions for materials, suppliers, services and equipment
  • Processing and issuing purchase orders
  • Chasing suppliers for outstanding orders
  • Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
  • Assessing tenders from potential suppliers and liaising with them
  • Matching and coding sales invoices
  • Releasing supplier invoices for payments
  • Administering various logs
  • General filing of paperwork
  • Controlling office stationery stock
  • Managing incoming and outgoing post

About You;

  • Have good written and verbal communication skills
  • Be able to work independently and plan your own work load effectively
  • Be able to communicate effectively with internal and external customers
  • Have an excellent attention to detail, with data entry ability
  • Experience with Sage 50 would be advantageous
  • Excellent computer proficiency, particularly Microsoft Office packages
  • Have the ability to work under pressure and meet deadlines
  • Provide exemplary customer service and maintain a positive attitude

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.