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Service Advisor – Jersey
Pembrook Resourcing are currently seeking, on behalf of their client, a Service Advisor to join the aftersales department at their dealership based in Jersey.
The Ideal Service Advisor:
- Previous experience in a service role is preferred
- A passion to deliver a high standard of customer service
- An organised individual who can manage multiple tasks in a busy environment
- Excellent telephone and face-to-face communication skills
- Confident using computers with strong administration and prioritisation skills
Key Responsibilities:
- Build rapport with customers and provide exceptional service throughout their visit
- Identify and offer relevant services and products to achieve sales targets
- Efficiently book in customer vehicles for servicing to maximise workshop productivity
- Organise courtesy cars or transport for customers, coordinating pick-up and drop-off as needed
- Monitor and follow up on work in progress, communicating updates to customers and the workshop team
- Ensure all service charges and work carried out are clearly explained, involving technical advisers where necessary
Relocation Support
This position includes a relocation package for successful applicants moving to Jersey, which features:
- A relocation allowance to help with moving costs
- Rental deposit support to assist in securing housing
- Local guidance and support to help you settle into life on the island
IMPORTANT: Please ensure your contact details are correct so we can reach you regarding your application.
We wish you the best of luck!
