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Hours: 22 hours per week
Schedule:
- Monday – 8:30am to 5:00pm
- Tuesday – 8:30am to 5:00pm
- Friday – 8:30am to 2:30pm
Contract: Permanent (to start ASAP)
About the Company
Our client is a well-established, specialist manufacturer of classic car body panels, supplying a loyal and passionate customer base of classic car enthusiasts across the UK and internationally. With a reputation for precision craftsmanship and quality service, they cater to a mature and knowledgeable clientele.
The Role
Due to the upcoming departure of a team member, an exciting opportunity has arisen for a part-time Customer Service Representative / Administrator to join their friendly office team.
You will play a key role in ensuring smooth order processing, customer communication, and administrative support. This position is ideal for someone with a personable approach, good organisational skills, and an interest in classic cars or niche manufacturing environments.
Key Responsibilities
- Process sales orders, invoices, and works orders using SAGE (experience preferred but not essential)
- Handle customer enquiries via phone and email (inbound and outbound)
- Develop a working knowledge of a large product range (approx. 1,500 parts)
- Liaise with international customers and suppliers (including the US, Canada, Sri Lanka, Japan, and Malaysia)
- Support import/export documentation and communication
- Provide general administrative support to the wider team
Person Specification
- Previous experience in customer service or administrative role
- Confident and professional telephone manner
- Strong attention to detail and organisational skills
- Comfortable working with older customers and specialist enthusiasts
- Experience using SAGE software desirable
- Knowledge of import/export processes advantageous
- Friendly, personable, and reliable
Benefits
- Bonus scheme
- 20 days holiday + bank holidays + your birthday off
- Pension scheme: 5% employee / 3% company contribution
- Supportive and close-knit team culture
Apply today!
