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Quality Control Technician
- Annual Salary: 32,517 (including shift premium)
- Location: Kendal
- Job Type: Full-time
- Earlies: 06:00-13:30 Monday to Friday
- Lates: 13:15-21:15 Monday to Thursday and 13:15-18:45 Friday.
Join our team as a Quality Control Technician, based at our headquarters in Kendal. This role involves a rotating 2-week shift pattern and offers a total remuneration of 32,517 per annum. As a Quality Control Technician, you will play a crucial role in ensuring the quality and compliance of our products.
Day-to-day of the role:
Product Quality & Release:
- Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
- Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
- Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
- Maintain accurate and traceable documentation for all batch dispositions.
- Comply with safety and hygiene procedures, including adopting safe working practices and using required protective clothing and safety equipment.
Customer and Vendor Complaints:
- Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
- Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
- Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
- Track and trend complaints to identify recurring issues or emerging risks.
Compliance and Documentation:
- Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
- Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
- Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
- Support training of staff in quality standards, procedures, and hygiene practices.
Cross-Functional Collaboration:
- Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
- Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
- Communicate quality performance, trends, and improvement actions to management and stakeholders.
Required Skills & Qualifications:
- Degree in Food Science, Microbiology, Chemistry, or a related discipline.
- Proven experience in a quality role within the food manufacturing, pharmaceutical, or medical devices industry.
- Strong knowledge of GMP, HACCP, and quality systems.
- Excellent organizational, analytical, and computer skills, including proficiency in Microsoft Office.
- Professional communication skills at all levels.
- Self-motivated, efficient, methodical, and a great team player with a continuous improvement focus.
Benefits:
- Competitive salary package including shift premium.
- Opportunities for professional growth and development.
- Supportive team environment.
To apply for the Quality Control Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
