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Awarding and Certification Co-ordinator
Kenilworth, Warwickshire
About Us
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.
We are now looking for an Awarding and Certification Co-ordinator to join us on a full-time, permanent basis.
The Benefits
- Salary of £26,500 per annum
- 25 days’ annual leave, increasing with service
- Flexible and Hybrid working arrangements
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
This is an exciting opportunity for a customer service professional with order processing experience to take the next step in their career with our highly respected awarding organisation.
You’ll discover a friendly and collaborative team where new ideas are welcomed, and your growth is actively supported. We’ll make sure you are equipped with the skills you need to succeed and receive the support you need to thrive, ensuring this role is as rewarding as it is vital to our operations.
So, if you’re ready to support the success of our learners while taking your career in a new direction read on and apply today!
The Role
As an Awarding and Certification Co-ordinator, you will accurately process data and produce certificates and skills ID cards.
Specifically, you will enter learner details onto our systems, produce SmartCards and e-Cards, and carry out quality checks to make sure everything meets our high standards.
Liaising with customers to resolve queries quickly and efficiently, you will record dispatched and returned items and communicate with suppliers for stock ordering and comparative quotes.
Additionally, you will:
- Process returned stock and incoming post
- Maintain accurate records of stock issued, held, and returned
- Support improvements to systems and processes
About You
To be considered as an Awarding and Certification Co-ordinator, you will need:
- Experience working within a customer service environment
- Experience processing orders rapidly and accurately
- Knowledge of stock re-ordering approaches and courier processes
- The ability to maintain quality system processes and document audit trails
- To be highly motivated, with excellent attention to detail and the ability to work well alone or as part of a team
- Good communication skills
- The ability to process high volumes of work with minimal errors
- Proficiency using Microsoft applications
- A full, valid driving licence and access to your own vehicle (due to our office location)
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other organisations may call this role Customer Support Administrator, Customer Co-ordinator, Customer Service Administrator, Order Processor, or Administration Officer.
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready for a new opportunity as an Awarding and Certification Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We look forward to working with you!
