Sales Administrator

Are you an organised and detail-oriented administrator with experience in sales administration? Our client, a well-established business in Kettering, is seeking a Sales administrator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and logistics providers, and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we’d love to hear from you.

Key Responsibilities:

• Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues
• Maintaining effective communication with the customer on order fulfilment
• Processing of invoices and resolution of invoice queries
• Effective management of and communication with logistics companies, and reporting back.
• Investigating and resolving delivery discrepancies, including raising credit notes where appropriate
• Periodic reporting as required by the contract.
• Production of month end stock reconciliation and adjustments reporting

Core Competencies:

• Attention to detail.
• Ability to work to deadlines & managing conflicting priorities.
• Effective communication - internally and externally
• Ability to interface at all levels.
• Supportive of colleagues
• Commitment to the delivery of customer service excellence
• Reliable
• IT literate

Experience and Skill Requirements:

• Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths)
• Working knowledge in basic use of MS Office
• Relevant experience of a similar role covering most of the same areas
• Have good PC skills
• Experience of using MS Excel in an Operations role
• Proactive

Remuneration:

Salary: Up to £24,500 per annum depending on experience

Hours: Full or Part Time - Monday to Friday - Future potential hybrid working

Holidays: 23 days plus statutory days (can buy and sell holiday)

Other Benefits: other additional benefits

Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.

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