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- Responding to field sales requests by researching and quoting for products outside of the current offering. Upon receipt of a customer PO, continue to setup the item to ensure smooth onward transactions (Sales order, Purchase order)
- Liaising with product management to respond to field sales queries
- Negotiating with local purchase suppliers to agree prices and quantities always showing commercial awareness
- Responding to local supplier ad-hoc price changes
- Ensuring pricing is maintained in line with sales margins requirements
- Discontinuing and superseding products as required
- Clean-up / discontinue product not sold
- Report on any discontinued stock holding
- Onboarding new suppliers – gathering the correct information and completing internal forms
- Extract data from ERP systems
- Excellent communication skills to help negotiations and ensure that expectations are clear.
- Relationship building and networking skills.
- Financial and accounting knowledge for calculating margins, gross profit and discounts.
- Excellent computer skills and knowledge of spreadsheets, presentation software and other stock management software and systems.
- Excellent attention to detail and high standards for quality control.
- Ability to manage multiple projects simultaneously in a fast-paced, high-demand environment.
- Set your own high standards for customer focus and service excellence
- Establish and maintain effective relationships with customers at all times
- Consistently show a passion for getting things done & meeting commitments to others
- Dedicated to meeting the expectations and requirements of internal and external customers
- Get first hand customer information and uses it for improvements in products and services Â
- Complete tasks with a concern for all the details involved
- Establish and follow work procedures to achieve a high level of quality, productivity and/or service
- Initiates action to correct problems and notifies others of issues as appropriate
- Prepare deliverables with an eye to the customer and the company, ensuring accuracy and comprehensive outcomes
- Consistently remain open to ideas offered by others; supports and use ideas to solve problems or address issues
- Achieve desired results through changes in responsibilities, work processes, timeframes and performance expectations
- Demonstrate openness to new organisational structures, procedures and technology
- Learn and develop new skills and behaviours to adapt to constant changes
- Contributes to team success, you MUST be a team player!
