Senior Hire Manager/Head of Hire

Senior Hire Manager / Head of Hire

Location: Northamptonshire with UK-wide growth remit

Hours: Mon–Fri, 40 hours per week

Role Overview

We are seeking an experienced Senior Hire Manager / Head of Hire to lead and grow the Hire function. Starting with the Northamptonshire operation, you will build and develop a scalable hire model to support rapid UK-wide expansion. Experience in Forklifts, MHE, or Plant Hire is essential, and knowledge of Protean is highly advantageous.

Key Responsibilities
• Lead, manage, and develop the Hire team, establishing a structure for national growth.
• Oversee all short-term hire operations including scheduling, customer communication, transport booking, quotations, and invoicing.
• Drive commercial performance, ensuring strong utilisation, margins, and customer satisfaction.
• Build and maintain supplier and cross-hire partnerships.
• Ensure accurate and efficient administration across hire and sales processes.
• Work closely with sales and service teams to streamline customer and equipment workflows.
• Champion CRM and systems usage, ideally including Protean, and support continuous improvement initiatives.

Skills & Experience
• Senior-level experience in Forklift, MHE, or Plant Hire.
• Strong leadership and team development skills.
• Comfortable leading through change and growth.
• Excellent communication, customer focus, and organisational ability.
• Competent with Microsoft 365 and CRM/service systems (Protean desirable).

What’s Offered
• Competitive senior salary
• 24 days holiday + 8 statutory
• Pension contribution
• Strong commitment to personal development
• Supportive culture with long-standing traditions

Please apply today for a confidential conversation.

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