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DIGITAL JOB COACH - SOCIAL CARE
About Teamwork Trust
Teamwork Trust supports adults (service users) with autism, learning disabilities, and mental health needs by creating inclusive, person-centred environments where everyone can thrive. We promote progression through meaningful activities, co-produced programmes, and opportunities that align with each individual’s aspirations.
Our Vision is to create a world where Learning Disabilities, Autism or Mental Health challenges are not barriers to people wanting to actively participate in their community through educational learning, work skills training, volunteering and social activities.
Our Values are:
- Pride - We give care and attention towards everything we do to deliver co-produced sessions, training and products which make us proud to be part of Teamwork Trust.
- Purpose - Everything we do is done with the intention to help our service users reach their full potential and achieve our vision.
- Direction - We are focussed on the priorities of our service users and our organisational goals which help us achieve our mission.
- Interest - We give our attention to each other, understanding what is important to us and our stakeholders. We create a culture which is compassionate, courteous, diverse and inclusive to all.
- Fun - We are positive and happy in our work. We are passionate and enthusiastic about learning new skills and embracing varied interests.
Role Overview
We are recruiting a skilled and enthusiastic Digital Job Coach – Social Care to lead our Digital strand of social enterprises. You will empower our service users in delivering services such as A4 printing, PAT testing, laser cutting, and digital production tasks — all within a supported enterprise setting.
This is a hands-on role across three sites, combining coaching, quality assurance, stock management, and customer fulfilment. You’ll model inclusive working practices and help our service users build valuable skills and confidence.
The position reports into The Head of Development.
Key Responsibilities
Digital Job Coach – Social Care - Coaching
- Deliver enterprise sessions with service users focused on digital services.
- Guide users through print, tech-based, and laser production tasks.
- Fulfil customer orders with a focus on quality and timeliness.
Stock & Product Management
- Maintain and monitor digital product stock levels.
- Uphold quality control systems and product standards.
Service User Journey
- Collaborate on co-production and person-centred planning.
- Facilitate 1:1 and small group learning and development.
- Ensure safe practice, signage, and structured delivery at all sites.
Collaboration
- Partner with the Retail Job Coach – Social Care to optimise impact and consistency.
- Build positive relationships with stakeholders, teams, and the community.
Person Specification
Experience & Qualifications
Essential:
- Minimum 2 years' experience in a digital/social business or similar.
- Experience working with adults with learning disabilities and/or autism.
(We will consider applicants without experience of working with autistic adults or people with learning disabilities. Candidates will be expected to demonstrate their desire to learn, attend training and provide details about their motivation)
- Familiarity with printing, PAT testing, or laser cutting.
- Strong computer literacy and digital skills.
- Level 2 Maths and English or equivalent.
Desirable:
- Qualifications in coaching, adult care, or autism support.
- Experience in stock control and quality systems.
- Hobbies or volunteer work in digital production fields.
Skills & Competencies
- Clear communicator with excellent written and verbal skills.
- Organised, adaptable, and collaborative.
- Proficient in data handling and planning across multiple sites.
- Passionate about inclusion, innovation, and enterprise learning.
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or belief.
