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This is a great opportunity for an immediately available, Nordic speaking Credit Controller to join an established company based in West Oxfordshire on a temporary basis of 3-6 months.
Client Details
The client is renowned in their field and have a global presence. Remote working is an option for the role due to the language requirement or one day a week in the West Oxfordshire office which has on-site parking and is close to local amenities.
Description
The Nordic speaking Credit Controller will:
- Reduce outside collection and bad debt expense
- Chase debts by phone/email, speaking on behalf of the company requiring good communication/diplomacy/tact/negotiation skills.
- Initiate contact with business units & customers, and follow up as needed to obtain commitments for payment or unfulfilled customer payments
- Maintain open communication with customer and field personnel to promote future business opportunities
- Develop and maintain effective working relationships with the sales organisation and customers to enhance collection activity
- Monitor and control debt/Aged debt overview: ensuring agreed terms are adhered to by customers
- Provide management accurate and timely reports on the status of collection of collection activity
- Maintain both physical and digital records to support collection activity. This will include but not limited to: Collection notes, emails, customer responses and follow-up activities
- Document customer commitments for payment
- Document and communicate customer disputed items or complaints to appropriate personnel for resolution
Profile
The Nordic speaking Credit Controller will be/have:
- Experience in Accounts Receivable/Credit Control
- Excellent communication skills both over the phone and email
- Experience in a busy Finance function
- Computer literate
- Experience using Accounting system/s
- Able to speak a Nordic language to a professional level
- Immediately available
Job Offer
- Immediate start
- On-site parking
- Hybrid/remote working
