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This role seeks an IT Help desk Technician dedicated to ensuring the seamless operation of technology in a scientific organisation. The ideal candidate will be responsible for troubleshooting technical issues, maintaining hardware and software, and supporting all users in a timely manner.
Client Details
This opportunity presents itself within a reputable organisation in the scientific industry. As a medium-sized company based in Oxfordshire, they strive to push the boundaries of innovation and technology in their field.
Description
The Successful IT Helpdesk Technician will:
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Install and configure new IT equipment.
- Set up workstations with computers and necessary peripheral devices.
- Check computer hardware to ensure functionality.
- Install and configure appropriate software and functions according to specifications.
- Maintain local networks in ways that optimize performance.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Perform troubleshooting to diagnose and resolve problems.
Profile
A successful IT Help desk Technician should have:
- Minimum of 2 years experience in Computer Science, IT or a related field.
- Expertise in IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Exceptional organisational and time management skills.
- Excellent written and verbal communication skills.
- Brilliant problem solver
- Skilled in active directory, Windows 10/11, Office 365 and Basic Networking
Job Offer
The successful IT Help desk Technician will receive:
- A competitive salary in the range of £27,000 to £30,000.
- An opportunity to work in a vibrant company culture that encourages personal and professional growth.
- Generous holiday leave.
- A chance to be part of a team contributing to exciting projects in the scientific industry.
If you're a dedicated and ambitious IT Helpdesk Technician who wants to make a significant impact in the scientific industry, we'd love to hear from you.
