We are currently recruiting for EUD Engineers to work for Thames Valley police at their headquarters in Kidlington Oxfordshire.

This is a temporary role until at least the end of September 2025 and you will be working Monday to Friday 37 hours a week - Field Based!

THIS ROLE IS INSIDE IR35

PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT TIME OF APPLICATION.

Join The Team as an EUD Engineer!

Are you ready to elevate your technical expertise and make a meaningful impact in public services? Our client, a dedicated organisation based in Kidlington, Cherwell, is looking for a talented EUD Engineer for a temporary full-time position. If you're passionate about end-user devices and want to be part of a mission-driven team, we want to hear from you!

Role Overview:
As an EUD Engineer, you will be the backbone of our End User Device (EUD) services, ensuring that all devices are effectively managed throughout their lifecycle. Your technical knowledge and service acumen will be crucial in delivering top-notch ICT EUD services that meet our stringent Service Level Agreements (SLAs).

Key Responsibilities:

Provide expert technical EUD knowledge, fulfilling service requests efficiently within agreed SLAs.
Maintain accurate EUD asset data in line with SACM policy to optimise device utilisation.
Manage the end-to-end lifecycle of devices-from evaluation to disposal-prioritising supportability and cost-effectiveness.
Monitor and measure EUD service delivery operations, actively contributing to improvement plans.
Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas.
Identify and implement service improvements and cost-saving opportunities.
Engage in the problem management process, utilising trend analysis to identify root causes and recommend lasting solutions.
Support projects related to EUDs and assist the SACM team with asset and licence management.

Essential Criteria:

Strong understanding of how ICT technology impacts policing and business objectives.
Proven ability to influence and persuade stakeholders effectively.
Relevant experience with a broad range of EUD technologies and support methods.
Excellent communication skills, both written and oral-able to convey technical concepts to non-technical audiences.
A flexible, adaptable team player who thrives in a dynamic environment and can work independently.
Must possess a full UK driving licence and be willing to travel to various locations as required.

Why Join Us?

Be part of a mission-driven organisation that values your contributions.
Work in a supportive environment that promotes professional growth and development.
Enjoy a dynamic role where every day brings new challenges and opportunities to make an impact.

Ready to make a difference? If you're excited about this opportunity and eager to help shape the future of EUD services, don't hesitate-apply today! We can't wait to meet you!

How to Apply:
Please submit your CV and a cover letter outlining your experience and why you are the perfect fit for this role.

Join us in enhancing our community's ICT capabilities! Your expertise could be the key to making a real difference in public services.

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Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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