People Advisor

Are you ready to take on a pivotal role within our dynamic People Team?

As a People Advisor, you will report directly to the Head of People and be the first point of contact for all human resource enquiries at Freebridge Community Housing. You will provide essential advice and support to managers and colleagues across Freebridge in key HR matters. This includes attendance management, change management, employment law, employee relations, and performance management processes. Additionally, you will play a crucial role in integrating the new HRIS system into Freebridge and host training and feedback sessions with employees.

Type and term of contract: Fixed Term Contract for 6 months, full-time, hybrid working (3 days office, 2 days home)

About Freebridge Community Housing:

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of Kings Lynn and West Norfolk’s housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

What you’ll be doing:

• Policy Management: Work closely with the HR manager to monitor, review, and update all policies in line with current legislation and best practice.
• Advisory Service: Ensure employees are fully aware of their rights and entitlements.
• Employee Relations: Manage employee relationships, promptly respond to queries, and manage expectations.
• HR Compliance: Ensure HR matters are handled fairly and consistently in line with legal and company requirements.
• Support for Managers: Assisting managers with grievance, disciplinary, and capability investigations and hearings.
• Recruitment Support: Support and develop recruitment campaigns.
• Training and Seminars: Manage bookings and the invoice procedure for training events and seminars. Additionally, you will be responsible for training and advising staff on the new HRIS system.
• Performance Monitoring: Keep regular management information on budget and overall performance up to date.
• Collaboration: Work with line managers on performance management, employee relations, resourcing, and employee training.
• Continuous Improvement: Participate in the continuous improvement of HR service delivery, ensuring policies and procedures comply with legislation and regulatory requirements.

What we’re looking for:

Essential Criteria:

• CIPD, degree or qualified by proven experience.
• Knowledge of employment legislation and codes of practice.
• Knowledge of Employee Relations and Performance Management.
• Confident with coaching and delivering training.
• Ability to communicate routine and complex information clearly at all levels.
• A self-starter, able to work in a demanding, fast paced environment.
• Ability to analyse and interpret complex data and information.

Desirable Criteria:

• Experience using the IRIS self-service platform or similar
• Experience within a Registered Social Landlord or Local Authority

What’s in it for you?

At Freebridge, we’re appreciative of our team and you can enjoy the following benefits from joining us, among many more:

Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, pro rata

Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.

Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.

Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.

Charitable Leave: One day per year to volunteer for a cause you care about.

Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.

Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend!

Pension Scheme: A company contributory pension scheme with generous employer contributions

Diversity & Inclusion

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best.

Apply now to join our team and make a difference to lives across West and North Norfolk.