Part Time Call Handler

Our client Based in Kings Lynn is looking for a Part Time Call Handler to join their Service Team. This hours for this role are Wednesday through Friday 8.30am till 17.00pm. 

Responsibilties of the Call Handler are: 

• Register service calls/emails
• Allocate and distribute engineers’ work.
• Allocate service calls to service partners.
• Update on a daily basis customer Portals
• Order parts and issue quotes for repair work
• Confirming parts are on site prior to booking engineer
• Checking all call monitors
• Calling sites to arrange access/check details
• Issuing Risk and Method statements
• Checking Engineers Schedules to ensure they have work everyday
• Ensuring calls are completed within customer SLA’s

Our client is offering a generous basic salary for the Part Time Call Handler position as well as a fantastic benefits package. The company also offers free onsite parking for employees. 

Please note the Call Handler position is a permant role. Working days/hours are Wednesday, Thursday and Fridays, 8.30am till 17.00pm. 

If you have any questions or require any futher information about the Call Handler role please get in touch. 

Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.

We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion.