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About Us
Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
To provide administrative and business support to a team of practitioners to ensure the effective delivery of services to children, young people and families.
To assist in the smooth running of the team and take a proactive role in the day to day functioning of the service.
What is the day-to-day of the role:
- To undertake the day to day administrative and business support functions of the team and the wider service including the monitoring of emails and telephone messages for team members.
- To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring them to the appropriate person, and receiving visitors in a courteous, prompt and efficient manner.
- To monitor and update systems in an accurate and timely manner. This includes mailboxes and information management systems, databases and electronic files.
- To quality assure data held on different systems to ensure accuracy, in order to provide reliable information on which management decisions can be made.
- To produce all types of documents, drafting routine correspondence on behalf of the service and tracking responses within appropriate timescales, presented professionally and accurately.
- To arrange and coordinate meetings on behalf of the service, making best use of technology to prepare and support the meeting. To ensure that meetings run effectively, action points are followed up and accurate records are distributed as appropriate.
- To support the service with business related queries, including system and equipment set up for new and existing staff.
- To support managers in the processing and monitoring of a range of financial and procurement transactions to help ensure that budgets are properly managed and procurement policy adhered to.
- To participate and engage with service and county-wide Business Support Service meetings and events.
Required Skills and Qualification
- Excellent interpersonal skills
- Literacy, numeracy and IT skills
- Ability or organise and prioritise workload
- Ability to maintain and process accurate and timely records and to investigate complex queries and anomalies
- Co-ordination skills when arranging meeting and appointments
- Understanding of IT applications and a working knowledge of Microsoft Office
- Awareness of policies and procedures in relation to safeguarding, data protection, health and safety, equalities and diversity
Benefits
- No weekend working
- Hybrid after initial training
- 2 days per week in office
APPLY NOW!
Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
