Job Description:
Job Overview
We are seeking an enthusiastic and dynamic Bar & Events Supervisor to help oversee the operations of our members' bar and events. The ideal candidate will possess a strong background in hospitality and demonstrate exceptional leadership skills. This role involves managing staff, ensuring excellent member and guest satisfaction whilst offering a high standard of service. This is an excellent opportunity for someone who is interested in developing their fundamentals of event coordination and management.
Duties
- Meet with clients to understand requirements and objectives for events.
- Manage event budgets and produce P&L for each event; assess the overall success of the events and prepare reports for clients and management.
- Establish and maintain detailed event timelines and BEOs to ensure all tasks are completed on schedule.
- Create event proposals that align with client needs and event goals.
- Maintain ongoing, clear communication with members and clients advising them of progress and challenges.
- Handle administrative duties such as providing accurate and timely information for invoicing and filing of paperwork.
- Supervise daily bar operations, ensuring smooth service and adherence to health and safety regulations.
- Organise and manage member and private events appropriately to ensure member and guest satisfaction.
- Train, mentor, and manage bar staff to deliver exceptional member and guest experiences.
- Monitor inventory levels, order supplies, and manage stock to minimise waste.
- Collaborate with Kitchen staff to ensure seamless service delivery within the clubhouse.
- Maintain cleanliness and organisation of the bar area in line with company standards.
Skills
- A high member experience approach to the role, with a passion for hospitality and a commitment to providing exceptional service at all times.
- Creative, with an outgoing, front-facing personality, and quick problem-solving abilities.
- Proven experience in a bar management role or similar position within the hospitality industry.
- Strong organisational skills with the ability to manage multiple tasks simultaneously, with exceptional attention to detail.
- Excellent time management skills to ensure efficient operation during peak hours.
- Outstanding communication skills for effective interaction with guests and team members.
What We Offer
- Salary commensurate with background and experience.
- Participation in the company discretionary annual bonus scheme.
- Contribution to professional development fees.
- Free staff meals on shift.
Job Type: Full-time
Work Location: In person