TRAVEL CONCIERGE

TRAVEL CONCIERGE KINGSTON-UPON-THAMES - HYBRID (3 DAYS OFFICE, 2 DAYS HOME) £30,000 DOE PLUS BONUSOur Customer:We’re proud to once again be recruiting EXCLUSIVELY for our award-winning, tailor-made, niche tour operator customer. This business has an enviable reputation in the industry and an unrivalled reputation both as an employer and as a brand.They are now looking to further grow their team due to their ongoing success by adding a Travel Concierge to their vibrant, friendly, and knowledgeable team.As a Travel Concierge, you will enjoy numerous benefits, including a competitive salary, bonus, generous annual leave, and a pension scheme, among others.Job Description:This is great role for somebody with a passion for travel, either existing or keen to break into travel and whose an extremely thorough administrator.

You’ll support clients post-booking by managing travel documentation, arranging visas, booking exclusive experiences and dining, and ensuring every detail is in place for a seamless and memorable journey.

• Manage visa applications and ensure related costs are accurately added to bookings
• Arrange bespoke experiences that enhance the customers journey
• Handle premium dining reservations
• Monitor confirmed bookings and follow up with clients accordingly
• Stay informed on visa and entry requirements and respond to related client queries
• Collect and verify travel documents, including passports, flights, and vaccination records
• Maintain accurate client records with strong attention to detail
• Act as a key contact, providing clear updates and communication
• Deliver outstanding customer service throughout the pre-travel process

Experience Required:

• Excellent administrator
• Strong eye for detail
• Experience in high-end concierge or luxury travel services
• Skilled in curating personalised experiences and premium reservations
• Proficient with CRM systems
• Highly organised and efficient under pressure
• Strong communicator focused on exceptional client service
• Confident handling of travel logistics, including flights, reservations, documentation and bookings

Benefits and Perks:

• Up to £30,000 DOE
• 15% bonus
• Fantastic career opportunities
• Hybrid
• 25 days holidays (increases based on tenure) in plus bank holidays
• Company Pension contribution
• Fantastic team environment with regular get-togethers and events

Click here to apply for this Travel Concierge, travel industry job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
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