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Key Account Manger
Dudley
Permanent
£25,000-£30,000 + Bonus
What on Offer
- Competitive salary perks
- Bonus Scheme /Yearly Bonus
- Monday-Friday 9am – 5:30pm (30 minutes Break)
- 22 Days Annual Leave + Bank Holiday
- Cycle to Work Scheme
- Company Pension
- Company Events
- Life assurance
- Training and Progression opportunities Available
A fantastic opportunity has a risen for an experienced Account Manger to join a well-established business within the Dudley area. The successful candidate will
primarily be responsible for ensuring customers receive the best quality service, delivered with confidence. As a Key Account Manager, you will have a "can do" attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills.
Job Role Responsibilities:
- Prioritising and processing customer contact via telephone and email
- Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships
- Quotation and sales order processing
- Providing customer sales support to existing and potential new accounts
- Maintaining customer-related data including order entry and administration
- Delivering great customer service
The ideal applicant will be able to demonstrate:
- Strong customer relations skills (verbal and written)
- Strong organisational skills, attention to detail and accuracy
- Ability to thrive in a fast-paced team environment
- Ability to apply critical thinking principles and remain flexible
- Ability to multitask on the phone and email while reviewing system information
- Good IT skills including Microsoft Outlook, Microsoft applications
- Automotive industry knowledge is preferred but not essential
