Receptionist

HPL Recruitment

Posted 13 hours ago, valid for a day

Lancaster, Lancashire LA1 1XT, England

£25,000 - £28,000 per annum

Full Time

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Sonic Summary

The position of Receptionist at Holiday Park Lancaster offers a negotiable salary for a 37.5-hour work week, including weekends.
Key responsibilities include checking in and out guests, resolving queries, and promoting future stays to enhance guest experiences.
Candidates should possess excellent telephone manners, strong customer service skills, and good time management abilities.
The role requires dependability and a friendly demeanor, along with the ability to handle cash and process payments.
Previous experience in a similar role is preferred but not explicitly stated, indicating a focus on the right skills and personality.

Receptionist - Holiday Park

Lancaster

Negotiable salary

37.5 hours per week - Mon, Tue, Fri, Sat, Sun

Key Responsibilities / Duties:

Front of house checking in / out of our guests, creating great holiday memories for families
Liaising with park teams, to provide the best holiday experience for our guests
Dealing with enquiries from internal and external customers
Reception duties, resolving guest queries and answering the telephone and online enquiries
Ensuring all paperwork is managed and organised well
Actively promoting future stays for current holidaymakers, ensuring you are aware of offers that are available to them
Cash handling
Processing payments
To undergo specific training as indicated by the Manager as and when required
Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
Comply with company policies, rules and procedures at all times

Any other duties as required by your line manager commensurate with your role

Skills required:

• An excellent telephone manner
• Good time management – multitasking
• Great customer service and organisational skills
• Computer literate
• A friendly and approachable personality
• Dependability

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